Guarantee the Outcome, Not the Hours

The consulting model was built around billing time. Ours is built around moving a number you already track — and structuring the engagement, the pricing, and the handoff so that the result belongs to your team.

The Engagement Arc

Audit → roadmap → build → handoff

Every engagement follows the same discipline, whether it ends at the roadmap or runs through a full build.

1

Audit First

A fixed-price Readiness Audit scores where AI moves your numbers and what’s blocking it. One to two weeks, senior-led, published pricing. Sometimes the audit is the whole engagement — and that’s a good outcome.

2

Sequence by Payback

The roadmap orders use cases by expected return and readiness — not by what demos well. The first build comes out scoped, priced, and with its success metric already defined and baselined.

3

Build With Your Team

Your staff are co-builders in every working session. Their knowledge is what the system runs on; their fluency is what makes it survive us leaving. Open standards, your stack, no lock-in.

4

Verify the Metric

After go-live, the agreed metric is measured in your data over 30–90 days — not asserted in our slide deck. Where our fee has an outcome component, this is what it’s paid against.

5

Hand Off Everything

Documentation, runbooks, and co-led sessions until your team can extend the capability without us. We measure success by whether you need us less next quarter, not more.

6

Govern From Day One

Decisions documented, systems explainable, review processes your team can run. Built to survive your customers’ questionnaires and your regulator’s questions — because trust closes deals.

How We Price

Fixed where the scope is knowable. Outcome-aligned where the value is measurable.

The industry is moving from billing hours to pricing results — the largest consulting firms now earn a meaningful share of their fees on performance arrangements, and buyers increasingly expect it. We agree with the buyers. So our pricing follows a simple rule: the more measurable the value, the more of our fee we’re willing to put against it.

Audits and strategy are fixed-price. The scope is knowable, the deliverables are defined, and hourly billing there is a red flag — it usually means the offering isn’t productized. Audit pricing is published on the website; strategy is quoted flat before we start.

Implementation is a fixed base fee with an outcome component available. Where the audit has defined a clean metric — hours saved, cycle time cut, error rate down, cost per transaction — a portion of our fee rides on moving it, verified in your data over 30–90 days after go-live. And if a deliverable misses the success criteria we agreed to, we revise it at no additional charge.

We offer the outcome component; we don’t force it. Some metrics are too entangled with factors outside the build to price honestly, and we’ll say so in the audit rather than gamble your engagement on a number neither of us controls.

Audits & Strategy

Fixed price, defined deliverables, published or quoted before we start. No hourly billing, ever.

Implementation

Fixed base fee + optional outcome component against the metric defined in the audit, verified 30–90 days post go-live.

The Guarantee

Deliverable misses the agreed success criteria? We revise it at no charge. Clear scope makes that a promise, not a risk.

Operating Principles

The rules we don’t bend

Strategy Before Code

We earn the right to build by proving what’s worth building. Some engagements end at the roadmap because we found a cheaper path — we’d rather lose the build contract than sell the wrong one.

Senior-Led, Start to Finish

The practitioner who scopes the engagement runs the engagement. No partner-at-the-pitch, graduate-at-the-standup switch.

Your Staff Are the Source

The knowledge AI needs lives in the people who do the work. They’re in every session as co-builders — and what they help build, they keep.

No Vendor Lock-In

Open standards, your data, your stack. Every deliverable is documented for the team that has to live with it — not for our renewal.

See the model in action — start with the audit

Fixed price, published on the site. Scored deliverable, 90-day roadmap, credited in full if we build together.

See Audit Pricing